 |
| Customer satisfaction |
Hi, good readers, howdy? welcome back with me, Fian, hopefully you always have the abundance of happiness, health and prosperity, today I would like to share about the topic “Customer satisfaction”, the main reason why I choose that topic because many people don't really care about customer satisfaction, some people just focus how to sell their product as they want without asking their customer about recommendation or opinion, if you ask me why many people don't really care about customer satisfaction because they are too proud to sell their product, it is not good way how to build communication skill between customer and supplier in order to maintain sustained business for long period of time, here is the meaning of customer satisfaction; the way of expressing the buyer's trust after they use the particular product in order to let the sellers maintain or improve their selling ability, maybe you ever hear the wise word; a customer is king, it is totally right, if there is no customer who believes with us, our product or service will be worthless, in order to know more about a customer satisfaction, we must build a communication way with the customer through providing a suggestion box or we seek information about the product's selling's average in every purchase, good service is not depending from how much we sell the product or service, but how we turn the negative feedback from the customer to be converted into the innovative's idea, if we just focus how to sell the product or service only, we will not get a regular customer base, in my opinion; we don't need to push our product or service if we want to get customer satisfaction, instead, we just need to focus how to collect the existing demand from the customer, if there is no customer's existing demand, there is no trust, if there is no trust, there is no product selling, here is my suggestion; don't start business if you need money because it is not the way how to satisfy your need, if you want to start business, find something which can become a good value to yourself and customers, then you build your unique ability and sell the problem you solve, customers will give their satisfaction review when they see a solution from your ability, not the product you sell to customers.
 |
| Customer satisfaction level |
Customer satisfaction can't be collected if we just focus how to sell the product, customer satisfaction only can be collected if we can get customer's trust, in order to build a customer's trust, it may take several years to recognize it because we will take a deep contemplation from our blind spot through receiving the customer's review, if you ask me "why do we bother to collect customer satisfaction?" it is used to dig more about our potential and also realize our blind spot, if we can't recognize our blind spot, we will never know how to innovate our product or service, only egoist who doesn't care about customer satisfaction, in order to grow our selling potential, we must sell the solution through collecting the customer's complaint, there is no efficient way how to grow our potential unless the customers put their sense of trust to us, the more customers buy or use the product, the more we grow our potential at the same time, our potential will be useful if we get a sense of trust from the customer, now imagine "if God puts his trust to our capacity, He will bring the magnificent thing to our ability", if we are entrusted with great power, it means, we must deliver our value to others, here is the last note; customer satisfaction is like putting a sense of trust, if we can sell our belief to customer, they will purchase whatever product we have because our belief has connected with customer's trust, I think my explanation is enough, hopefully this article can give you an idea how to improve your life, good luck.